Resources to Support Your Success
Products, answers, and partnerships to keep your leasing and selling running smoothly
Frequently Asked Questions
How do I access the NterNow Dashboard?
The NterNow dashboard is located at www.NterNow.com. The Log-In button is at the upper right. Access the Dashboard to find additional details about the prospect and their visit(s). In the Dashboard you can also adjust property touring hours and generate reports.
What is my login and password?
Reach out to your customer success manager or email support@nternow.com!
What hours does NterNow operate?
Enjoy the flexibility of touring NterNow properties any time from sun-up to sun-down. For your convenience, our support staff is available for 15+ hours daily to assist you before and after your tour.
Is a home with NterNow secure?
Yes, NterNow keeps each home safe and secure by making sure that the home is always locked, the prospects leave the geofence, and our continuous monitoring practices.
Can I use an Agent Lockbox as well as NterNow?
You can still use agent lockboxes, but it's not recommended. If you do, please be aware that our system will not be able to capture any information about who accessed the property.
Can workpeople or inspectors use NterNow to gain access?
Staff, Inspectors, and Third-party trades can access any nternow home and we also keep track of their access history
What if the lock fails to open?
When a lock or door is unable to provide seamless entry, the prospect or buyer can call our live-support any time.
What if I run out of vacant inventory?
Place our equipment back in the office or sales model until the next home is available.
Can I put NterNow on our sales model?
Yes, we have thousands of model homes that are fully staffed, enabled with alarms, and furnished our on platform.
What if it’s dark out when a buyer or agent wants to enter the home?
They can notify NterNow and we will also notify the client to enable them to gain entry.
How many agents can receive texted or emailed New Visit Alerts?
An infinite amount of users to receive alerts from our NterNow Tours.
What do the abbreviations mean after the last name in the New Visit Alert Texts?
Reach out to your customer success manager for details on our lead alerts.
Who installs NterNow? Who fixes any lock issues?
The NterNow platform is designed to be DIY, so any client team member can install our devices and also responsible for an issue with the lock or device.
I’m having issues with the NterNow Staff App. What should I do?
Reach out to your customer success manager or email support@nternow.com! We will respond right away!
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Partners & Integrations
We greatly recommend our Partners for their extensive knowledge, innovative expertise, and leadership in our new home construction industry. To create a powerful 2020’s customer journey and even more sales, add one of more of these terrific partners to NterNow.

Academy Mortgage
Homeownership made personal

Arlo
Smart video security for self-tours

Boomtown
Flexible lead gen & CRM tools

Dun Today
Warranty & maintenance made simple

ECI/Lasso
CRM built for homebuilders

Novi Homes
Digital walkthroughs & buyer tools

Rendering House
Immersive virtual home experiences

Salesforce
All-in-one CRM for team success

SmartTouch Interactive
Lead nurturing & marketing software

The Bokka Group
Customer journey & marketing experts

Verse
Lead conversion with AI & humans

Zapier
Connect & automate your web tools





