NterNow Yard Sign With H Stake & Door Signs
Optional Frame Stake for Yard Sign
Directional Sign with H Stake
Community Entrance Sign With Frame Stake
Frequently Asked Questions
How do I access the NterNow Dashboard?
Go to the database to find additional details from the prospect’s visit. In the database you can also set follow-up reminders, generate reports and store sales notes.
What’s my login and password?
What hours does NterNow operate?
Is a home with NterNow secure?
What is needed to uninstall a lock?
Do I need to use an agent lock box on the door as well as NterNow?
Can workpeople or inspectors use NterNow to gain access?
What if the lock fails to open?
What if I run out of vacant inventory and want to return the lock?
Can I put an NterNow lock on our sales model?
What if it’s dark out when a buyer or agent wants to enter the home?
How many sales agents can receive texted and/or emailed New Visit Alerts?
What do the abbreviations mean after the Visitor’s last name in the New Visit Alert texts and emails?
- V: Visitor
- AG: Agent
- TC: Trade Contractor
- CL: Staff Members/Co-Workers
Visitor Status
- Accessed: Visitor accessed the home
- NA–V: No Access – Visitor ID verification was not successful
- NA–T: No Access – Visitor arrived after hours, restricted
- NA–L: No Access – Visitor had an issue with the Lock
- NA–I: No Access – Visitor wanted information only
- NC: Accessed property but visitor requested No Contact
Who installs NterNow? Who fixes any lock issues?
I’m having trouble with the NterNow app. What should I do?
How do I change the batteries in the NterNow lock?
- Be prepared! Carry a small Phillips head screwdriver (we provide one in the NterNow Pack), the key to the lock, a black sharpie, 4 fresh AA copper top batteries and your cell phone.
- Remove the outside of the battery compartment with the small screwdriver and insert new batteries.
- Use only AA copper top batteries, purchased from a store that turns over their supply often. No-name batteries from a convenience store will fail quickly.
- Last step, call the Call Center and resync the lock – every time the batteries are changed or when the lock is moved to a new house.
Why don’t the batteries last longer?
- Always use copper top batteries – Consumer Reports agrees with us that they last the longest. The average installation with copper tops lasts 4-6 months or 60 opens. In a perfect environment, like on our test bench, we’ve had batteries work for 1600 opens. We ran out of energy before they did!
- Always buy your AA batteries from a store that sells a lot of batteries so they are fresh. Convenience and grocery store batteries are seldom fresh.
- We advocate proactively change your batteries at the time change in spring and fall. The lock will tell you with a trill upwards and then downwards that the batteries are running low.
- Avoid propping open the door for hours– this runs down the batteries. The lock is constantly trying to re-secure the home.
- If the lock’s knob is hard to turn or make a grinding noise, it runs out of batteries quickly, it’s may be a poor installation where the parts are not meshing correctly — Try taking the lock off the door and reinstall it. Hanging a heavy key-lockbox from the NterNow knob will cause this to happen over time.
Partners & Integrations
We greatly recommend our Partners for their extensive knowledge, innovative expertise, and leadership in our new home construction industry. To create a powerful 2020’s customer journey and even more sales, add one of more of these terrific partners to NterNow for po synergy.tent
Academy Mortgage
Academy Mortgage makes home ownership a reality for countless Americans. Academy Mortgage puts the family before the products or rates, to ensure that the families and communities it serves have a prosperous and sustainable homeownership experience.
Arlo
Feel you need video security on an NterNow house? Add the Arlo line of sleek cameras, like the Arlo Q, or high-quality video doorbells. Arlo makes the most appealing, intelligent, and well-connected products on the market. If left on the home as an upgrade, they provide the new owners the safety and security they need to keep their home and loved ones safe.
BDX
BDX provides every digital marketing solution a home builder needs to connect with buyers and Realtors! Whether it is listing services, research services, dynamic advertisements, or social media, the potential buyer-to-builder connections are limitless. BDX offers a state-of-the-art virtual experience as well, allowing customers to digitally tour and design homes with the click of a button.
Boomtown
Provides expert lead generation, IDX websites, intelligent CRM, lead management services and more, in flexible packages that scale with your company’s success. You know where you want to go. We know how to get you there. Boom!
Dun Today
Dun Today is an after-sale solutions app that supports builders and their home warranty companies, home owners, and others which provides access to information about their home in real time. Buyers are able to track maintenance activities, administer warranty claims, digitally organize components of their home, and much more! And yes, this can make a meaningful contribution to your bottom-line!
ECI/Lasso
We greatly recommend our Partners for their extensive knowledge, innovative expertise, and leadership in our new home construction industry. To create a powerful 2020’s customer journey and even more sales, add one of more of these terrific partners to NterNow for po synergy.tent
Novi Homes
NoviHome is a sales and marketing solutions company which offers three innovative apps that offer homebuyers digital walkthroughs of properties for shoppers, in-depth statistics crucial for the sales team, and a browsing station for buyers. This increases the efficiency of your sales agents and ensures a smoother customer journey.
Rendering House
Rendering House offers unique world-class virtual experiences tailored to home shoppers that allows shoppers to be directly involved in a multitude of ways including interactive designing, floorplans, and virtual tours.
Salesforce
Salesforce is the world’s #1 CRM that helps more than 150,000 businesses unite sales, marketing, service, commerce, and IT teams to work as one unit from anywhere.
SmartTouch Interactive
SmartTouch Interactive is an elite marketing company that has assisted builders, brokers, and developers maximize ROI. Their SmartTouch NexGen software captures, scores, manages, and nurtures leads for builders.
The Bokka Group
The Bokka Group, aptly calling themselves an “Experience Agency”, guides the housing market with excellent customer journey consulting assistance, technology solutions, and marketing services. Their customer-centric coaching and marketing creates raving fans while increasing lead conversion.
Verse
Wish to add your first OSC or to expand your team without adding headcount? Verse utilizes 2-way text and omnichannel capabilities, AI software, and sales reps all specifically focused on converting homebuyer leads. See why Verse calls themselves the leader in lead conversions.
Zapier
Zapier connects, integrates, and automates all of your web apps without a lot of coding, making your daily tasks much more efficient.